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  1. How do I register for a free Work and Learn Indiana account?

    On the home page, click “Login/Register” in the upper right-hand corner of your screen. You will be required to select an account type, and should select "Organization." In order to ensure your company is not already registered, the system will request you enter your organization’s name. Slowly type your organization’s name in the text box and a list will populate below. If you see your organization in the dropdown list, that means there is an existing account. Click on your organization’s name. Some of the registration fields will disappear because Work and Learn Indiana already has your organization’s information on the site. A registered user from your organization will be notified of your request and will review your information to confirm your account.

    If the system does not find your organization registered with Work and Learn Indiana, simply complete the registration form. Be sure to select “Employer” as the organization type. Your registration will be sent to Work and Learn Indiana to review and approve. Once a staff member approves your account, you will be able to post internships and search for interns.

    If you have not gained full access to the site in 48 hours, contact us at workandlearnindiana@indianachamber.com.

  2. How does the system work?

    Work and Learn Indiana is a high-tech and high-touch system, built to enhance opportunities for individuals seeking internships and work-based learning experiences and employers searching for interns. The high-tech portion allows employers to access our candidate database, advanced search features and the ability to contact students.

    Additionally, Work and Learn Indiana offers high-touch services that enable you to receive personal assistance, customized tools and much more.

  3. Are there any resources offered to employers?

    Work and Learn Indiana provides a variety of resources including, access to best practice information on internships and current market information on wages/benefits. Employers are also encouraged to attend workshops and information sessions hosted by Work and Learn Indiana staff. These can be found under the 'Events' tab at the top of the Work and Learn Indiana site.

    Work and Learn Indiana has also developed partnerships with Indiana University, Ball State University, all Ivy Tech campuses and many more educational partners to share internship postings. New internships are shared weekly with institutions to be viewed on their job boards. Students who are interested in the shared internships will be directed to apply on Work and Learn Indiana. This will broaden your applicant pool and increase the visibility of your internship and work-based learning experience.

  4. I registered. Why can’t I post an internship?

    In order to provide the best possible service to students, Work and Learn Indiana reviews every new organization registration. Until a staff member approves your organization and grants you full access to the site, you will not be able to post internships or work-based learning experiences. If you are joining an existing account, a registered user needs to grant you access before you can post internships.

    If you have not received full access to the site in 48 hours, please contact us at workandlearnindiana@indianachamber.com.

  5. How do I change my password?

    Sign in to your account. Click "Edit Account” in the upper right-hand corner of your screen. After clicking the link, select “Change Password” underneath the “Update Account” button.

  6. I lost my password. How may I retrieve it?

    On the home page, click “Login/Register” in the upper right-hand corner of your screen. Underneath the “Log In” button, click “Forgot Password?” and enter your email or username. You will be sent an email with instructions to change your password.

  7. How much does it cost to post internships and work-based learning experiences?

    Posting internships and other work-based learning is completely free. You may post an unlimited number of opportunities and have access to our candidate database for free.

  8. What kinds of internships and work-based learning opportunities can I post?

    Work and Learn Indiana allows any high-quality internship and work-based position. The nature of high-quality is determined by the duties outlined in the employer's internship description, and the employer's commitment to enhancing the student's learning experience. If you are unsure of the quality of your positions, Work and Learn Indiana will assist you in evaluating the tasks and duties. Download our Employer’s Guide for tips for creating a meaningful work-based learning program. You may post short-term, long-term, project-based, virtual, paid and unpaid opportunities. If you're considering posting an unpaid internship, please review the U.S. Dept. of Labor laws.

  9. Do I need to pay interns?

    Internships and work-based learning programs can be either paid or unpaid. However, most experiences on Work and Learn Indiana are paid positions. If you're considering posting an unpaid internship, please review the U.S. Dept. of Labor laws.

  10. Can I receive reimbursement for interns?

    Work and Learn Indiana partners with the Indiana Commission for Higher Education (CHE) to facilitate its Employment Aid Readiness Network (EARN) Indiana program. EARN Indiana reimburses employers with an approved internship up to 50 percent of each eligible intern’s wage. Click here to find out how to get started.

  11. Can students receive credit for their internships or work-based learning experiences?

    Yes. However, internships posted on Work and Learn Indiana do not have to be for academic credit. Academic credit is dependent on the student participant and their academic institution and program of study. Academic credit should not affect internship compensation. If hosting an unpaid internship, please review the Department of Labor fact sheet for information on academic credit.

  12. Can I post full-time or part-time positions?

    No, we are a work-based learning site only. Internships and work-based learning experiences should be training opportunities for students. However, if you are trying to fill full-time or part-time positions, Work and Learn Indiana recommends you consider offering an internship as a recruiting tool. 

  13. How many internships or work-based learning opportunities can I post?

    Work and Learn Indiana has no limit to the number of internships or work-based learning opportunities you can post. However, each employer should carefully consider the appropriate number of interns to ensure a high-quality experience for the interns.

  14. How do I post a work-based learning opportunity?

    After you create an account for your organization, or join an existing account, go to your workspace. Then, click “+ Add Internship.” Fill in all appropriate fields under “Internship,” "Skills" and "Description." Be descriptive and include as many details as possible. This will make your internship attractive to potential applicants. Once you are finished, click “Save.”

  15. My internship’s status is “Expired.” What does that mean?

    After an internship’s start date has passed, its status will change to “Expired.” It will no longer be visible to students. You can fix this in three ways:

    1. Change the internship’s start date to a date in the future. If your position was EARN Indiana approved, see question #16.
    2. Make the position inactive by clicking the internship’s title in your workspace. Then select “Inactive” from the “Status” dropdown menu.
    3. Mark the position as filled. See question # 26 for instructions.

  16. My internship is EARN Indiana approved. Why can’t I adjust its start/end dates?

    Once an internship has been submitted for EARN Indiana approval, the start and end dates cannot be changed. If you need to make any changes, contact us at workandlearnindiana@indianachamber.com, and we will adjust the dates for you.

  17. How will I know when a student has applied to my work-based learning opportunity?

    You will receive an email each time a student applies for your internship or work-based learning opportunity. You will be able to see a list of applicants in the “Applicants” box in your workspace.

  18. Am I required to hire an intern for the positions that I post?

    No. If you do not find an intern that matches your interests or needs, you are not required to accept an intern via our site.

  19. Where can the work-based learning program be located?

    Work and Learn Indiana lists internship and work-based learning opportunities throughout the state of Indiana. While some companies may have out of state locations, only Indiana internships and work-based learning experiences will be approved for posting on Work and Learn Indiana.

  20. Can I change my company's information?

    Yes. You can change your company's information at any time. Edit your profile by clicking “Manage the (your organization’s name) profile” located in the gray box on the right side of your dashboard.

  21. Can I put a link on the website?

    Yes. You can enter your company web address by clicking “Manage the (your organization’s name) profile” located in the gray box on the right side of your dashboard.

    If you require applicants to apply through your organization's applicant tracking system, you may input that link in the appropriate text box when you post your internship or work-based learning opportunity.

  22. How can I access a specific applicant’s information?

    1. Click on “Login/Register,” and log-in with your username and password.
    2. Scroll down on your dashboard to find the list of applicants.
    3. Click on the person’s name.
    4. Click “Download Resume” located in the grey box on the right side of the page, or at the bottom of the white box containing the applicant’s information. If you do not see the “Download Resume” links on the applicant’s profile, they might not have a resume uploaded. You may contact the student to request his or her resume.
    5. If the applicant uploaded a PDF file, his or her resume will automatically pop up. If the applicant uploaded a .doc or .docx file, his or her resume will download and be available wherever downloaded files are located on your computer.
    6. After you open the applicant’s resume, you may save and/or print the file if you would like.

  23. How can I contact an applicant?

    You can contact an applicant by the phone number or email address provided in his or her profile. You can also contact a student through our in-site messaging system. Simply click "Contact This Intern" at the bottom of the student's profile.

  24. A student says he/she is on the website, but I cannot find them.

    After six months of inactivity, student accounts become inactive making it impossible for them to be visible on the site. Students may reactivate their account simply by logging in. If you need more assistance, contact us at workandlearnindiana@indianachamber.com and provide us with the student’s name. We will work to resolve the issue.

  25. I’m not having luck finding an intern. What can I do?

    Make sure that you have completely filled out your internship’s description. The more specific its description, requirements and responsibilities are, the easier it is for students to find you. You can do this by clicking your internship’s name located in the “Internships” portion of your dashboard. Then click the “Description” tab to make edits.

    Remember that the search for an intern can work both ways! Just as students can use the site to find you, you can use it to find them. Utilize the “Advanced Intern Search” in your dashboard to search for interns by keyword, school, major, location and more.

    If you still are not able to find a match, contact us at workandlearnindiana@indianachamber.com, and we will be more than happy to assist you.

  26. What happens when I find an intern?

    That’s great you found an intern! Because the state looks to us for work-based learning metrics, we ask that work-based learning experiences be marked as filled on the web site whether or not the students were found through Work and Learn Indiana.

    In order to mark the position as filled, click the green silhouette with a plus sign to the right of the internship’s title in your dashboard. Then, fill in the student’s name, school, expected start date and expected end date.

    If your internship is EARN Indiana approved, and you are hiring an EARN Indiana-eligible intern, you MUST mark the internship as filled on Work and Learn Indiana in order to receive reimbursement. You can do this by selecting the student’s name in the "Select an Applicant" dropdown menu or entering their name in the "Search for an Intern" text box. If the student's name doesn't appear in either of the two locations, please contact workandlearnindiana@indianachamber.com.

  27. I want to post the same internship or work-based learning opportunity. How may I do that?

    If you would like to re-post the same internship at a later date, click the two pieces of paper located to the right of the internship’s title in your dashboard. Modify any of the internship’s details, and make sure to update the start and end dates. Select “Active” in the “Status” dropdown menu to make the internship visible on the site once it’s saved.

  28. What is Work and Learn Indiana confidentiality policy?

    Information submitted to Work and Learn Indiana will be used for the purpose of connecting employers and students with high-quality internship experiences. View our Privacy Policy.

  29. I keep getting an error message. What do I need to do?

    If you are logged in and see an error message that says "You must be logged in as an approved organization to view this page," there is an issue with your browser’s cookies. Simply clear your cookies, close your web browser and try logging back in. Here is a helpful website with steps to clear cookies.

    If you are getting an error message when trying to submit an EARN Indiana application, please make sure that your internship meets the minimum standards. If it does, try logging out and logging back in. Once you do that, try to submit your application again.

    If you continue having issues, please email workandlearnindiana@indianachamber.com.

  30. I have an EARN Indiana approved position and I need help entering my intern's hours for reimbursement.

    CHE manages the reimbursement of EARN Indiana funds. If you need assistance with anything involving reimbursement or the reimbursement site, please email CHE at EARNIndiana@CHE.in.gov, not Work and Learn Indiana.

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